Shipping & Return Policies

Welcome

Thanks for visiting, our philosophy is simple: offer the highest quality products at the fairest prices with unbeatable customer service. Your satisfaction is our highest priority.

Shipping

All fixtures take 5 business days to build unless noted as in stock. We do offer expedited build times at an additional fee. Shipping times are in addition to build times. Standard USA shipping service is USPS 2-3 Day Priority for small items. Larger or heavier items are typically shipped FedEx 3-4 day. We do offer expedited shipping options, just ask! We ship worldwide. International orders are in transit for 2 WEEKS, Canadian customers have the option to upgrade to Fedex which takes 1 week (plus build time) for an additional fee available at checkout. Use www.ppxtrack.com for international tracking. ATTENTION INTERNATIONAL CUSTOMERS, DUTIES ARE THE SOLE RESPONSIBILITY OF THE BUYER. DUTIES ARE NEVER PRE PAID.

Returns & Exchanges

We gladly accept returns, exchanges, and cancellations

Questions about your order?

Please contact us at support@illuminatevintage.com if you have any problems with your order.

Returns and exchange details

Free returns, no time limit on returns. Fixtures are guaranteed forever. No restocking fees. Your satisfaction is 100% guaranteed. We strive for a perfect 5 star rating. If you are unhappy with your purchase, we will happily refund or replace your item. We will do everything we can to make sure you are happy with your experience.

Additional

Illuminate Vintage is a limited liability company.